Hi all!

As many of you have noticed, many Lemmy.World communities introduced a bot: @[email protected]. This bot was introduced because modding can be pretty tough work at times and we are all just volunteers with regular lives. It has been helpful and we would like to keep it around in one form or another.

The [email protected] mods want to give the community a chance to voice their thoughts on some potential changes to the MBFC bot. We have heard concerns that tend to fall into a few buckets. The most common concern we’ve heard is that the bot’s comment is too long. To address this, we’ve implemented a spoiler tag so that users need to click to see more information. We’ve also cut wording about donations that people argued made the bot feel like an ad.

Another common concern people have is with MBFC’s definition of “left” and “right,” which tend to be influenced by the American Overton window. Similarly, some have expressed that they feel MBFC’s process of rating reliability and credibility is opaque and/or subjective. To address this, we have discussed creating our own open source system of scoring news sources. We would essentially start with third-party ratings, including MBFC, and create an aggregate rating. We could also open a path for users to vote, so that any rating would reflect our instance’s opinions of a source. We would love to hear your thoughts on this, as well as suggestions for sources that rate news outlets’ bias, reliability, and/or credibility. Feel free to use this thread to share other constructive criticism about the bot too.

  • TheTechnician27@lemmy.world
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    6 months ago

    To clarify what MBFC considers “MIXED” factual reporting (the same rating they give known disinformation factory Breitbart):

    Further, while The Guardian has failed several fact checks, they also produce an incredible amount of content; therefore, most stories are accurate, but the reader must beware, and hence why we assign them a Mixed rating for factual reporting.

    They list like five fact checks, while The Guardian puts out basically quintuple that every day. And moreover, this is the sort of asinine nitpick that they classify as a “fact check”.

    “Private renting is making people ill.” “Private renting is making people ill, but maybe this happens with other housing situations too, we don’t know, so we rate this as false.”

    MBFC’s ratings for “factual reporting” are a joke.

    • hydroptic@sopuli.xyz
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      5 months ago

      This is my problem with MBFC, and which seems to consistently get ignored by the admins and mods pushing for the bot.

      MBFC seems to rate every even slightly “left wing” news source as “mixed factual reporting” for absolutely any excuse whatsoever. The fact that they deem The Guardian as reliable as Breitbart should really tell you something.

  • fine_sandy_bottom@lemmy.federate.cc
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    6 months ago

    My personal view is that the bot provides a net negative, and should be removed.

    Firstly, I would argue that there are few, if any, users whom the bot has helped avoid misinformation or a skewed perspective. If you know what bias is and how it influences an article then you don’t need the bot to tell you. If you don’t know or care what bias is then it won’t help you.

    Secondly, the existence of the bot implies that sources can be reduced to true or false or left or right. Lemmy users tend to deal in absolutes of right or wrong. The world exists in the nuance, in the conflict between differing perspectives. The only way to mitigate misinformation is for people to develop their own skeptical curiosity, and I think the bot is more of a hindrance than a help in this regard.

    Thirdly, if it’s only misleading 1% of the time then it’s doing harm. IDK how sources can be rated when they often vary between articles. It’s so reductive that it’s misleading.

    As regards an open database of bias, it doesn’t solve any of the issues listed above.

    In summary, we should be trying to promote a healthy sceptical curiosity among users, not trying to tell them how to think.

    • jeffw@lemmy.worldOPM
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      6 months ago

      Thanks for the feedback. I have had the thought about it feeling like mods trying to tell people how to think, although I think crowdsourcing an open source solution might make that slightly better.

      One thing that’s frustrating with the MBFC API is that it reduces “far left” and “lean left” to just “left.” I think that gets to your point about binaries, but it is a MBFC issue, not an issue in how we have implemented it. Personally, I think it is better on the credibility/reliability bit, since it does have a range there.

      • gedaliyah@lemmy.worldM
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        6 months ago

        Just a point of correction, it does distinguish between grades. There is “Center-Left,” “Left,” and “Extreme Left.”

  • Five@slrpnk.net
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    6 months ago

    Who fact-checks the fact-checkers? Fact-checking is an essential tool in fighting the waves of fake news polluting the public discourse. But if that fact-checking is partisan, then it only acerbates the problem of people divided on the basics of a shared reality.

    This is why a consortium of fact-checking institutions have joined together to form the International Fact-Checking Network (IFCN), and laid out a code of principles. You can find a list of signatories as well as vetted organizations on their website.

    MBFC is not a signatory to the IFCN code of principles. As a partisan organization, it violates the standards that journalists have recognized as essential to restoring trust in the veracity of the news. I’ve spoken with @[email protected] about this issue, and his response has been that he will continue to use his tool despite its flaws until something better materializes because the API is free and easy to use. This is like searching for a lost wallet far from where you lost it because the light from the nearby street lamp is better. He is motivated to disregard the harm he is doing to [email protected], because he doesn’t want to pay for the work of actual fact-checkers, and has little regard for the many voices who have spoken out against it in his community.

    By giving MBFC another platform to increase its exposure, you are repeating his mistake. Partisan fact-checking sites are worse than no fact-checking at all. Just like how the proliferation of fake news undermines the authority of journalism, the growing popularity of a fact-checking site by a political hack like Dave M. Van Zandt undermines the authority of non-partisan fact-checking institutions in the public consciousness.

    • jeffw@lemmy.worldOPM
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      5 months ago

      Thanks, this was a very informative comment. I assume none of the IFCN signatories have a free API? Just asking since you seem pretty well versed on this

      • Five@slrpnk.net
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        5 months ago

        I appreciate you reading and responding to my concern instead of censoring me like your fellow mod in !news and !world:

        More than half of these occurred in a community you moderate. Do you approve of this use of the term ‘spamming’ to silence criticism?

        Exposing a free API for anyone to use is not typical trade practice for respectable fact-checking operations. You may be able to get free access as a non-profit organization, and that may be worth persuing. On the other hand, there’s a fundamental problem in the disconnect between the goals of real fact-checking websites and the kind of bot you are trying to create.

        • jeffw@lemmy.worldOPM
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          5 months ago

          Thanks, that tip about being a non-profit is a good suggestion. Do you have any specific fact checkers in mind?

          In terms of the comments, they look like they are off-topic. There are support communities within Lemmy.world that would be more appropriate places to post concerns. Or even other communities focused on things like Lemmy drama and similar topics like that. But copy/pasting the same comment on multiple threads? Doesn’t matter what you’re saying, we’ll delete it as spam. Done it many times myself, even if I didn’t delete your comments in particular.

          • Five@slrpnk.net
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            5 months ago

            This is not a case of copy/pasting the same comment in multiple threads. Please look closer at the comments and the reports. One comment is repeated once, but that is due to it being topical to MBFC’s take on the BBC, and both articles were from the BBC.

            Also, I’m alarmed you consider contextualization of MBFC in comments that reply to the Bot as ‘off-topic.’ The Bot created the topic of MBFC’s credibility by linking to it as an authoritative source. If a comment about the credibility of the BBC in reply to an article published by the BBC is on-topic, then a comment about the credibility of MBFC as a reply to a review published by MBFC is also on-topic.

    • breakfastmtn@lemmy.ca
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      5 months ago

      From their methodology:

      Our methodology incorporates findings from credible fact-checkers who are affiliated with the International Fact-Checking Network (IFCN). Only fact checks from the last five years are considered, and any corrected fact checks do not negatively impact the source’s rating.

      • Five@slrpnk.net
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        5 months ago

        Just like every good lie has a little bit of truth in it, MBFC wouldn’t be able to spin its bullshit as well without usurping the credibility of real fact-checking organizations.

        • breakfastmtn@lemmy.ca
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          5 months ago

          What an odd form for a mea culpa to take!

          You seemed to care passionately about IFCN fact-checkers doing the fact-checking. It turns out that MBFC agrees with you. Your (feigned) concern has been completely addressed in just the way you’d hoped. A person making that argument in good faith might say, “Oh! Maybe this is a better resource than I thought it was,” or maybe,“I should probably apologize to Rooki for harassing them about something I appear to have just made up.” Instead you just spin it into some other nebulous bullshit and move the goal posts. If you’re not careful, people might begin to suspect that you’re starting with the conclusion and working backwards.

          • Five@slrpnk.net
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            5 months ago

            Sorry, no mea culpa. Let me elaborate. Van Zandt claims to value IFCN fact-checkers in his ratings, then he uses that laundered credibility to gatekeep minority and politically inconvenient voices. Here’s a recent example brought to my attention.

            It should be noted that despite no non-partisan fact checkers are listed on MBFC’s site as raising concerns about the The Cradle’s credibility, Van Zandt has arbitrarily placed it in the “Factual Reporting: Mixed” and “Credibility: Medium” categories. The concerns he posits about The Cradle’s 'lack of transparency, poor sourcing," and one-sidedness clearly apply to the weird right-wing guy who makes these opaque decisions about journalistic value.

            If IFCN fact-checkers have issues with sources he’d like to denigrate, he’s happy to list them even if they’ve since been resolved. But they don’t make up the central criteria for his ‘methodology’ as he’d like you to believe. Meanwhile he’s free to make unreferenced claims about the credibility of others that uncareful readers take completely at face value.

            All the concerns I have about The Cradle’s credibility have been developed in spite of MBFC, which is the opposite of what you want if your goal is accountability and media literacy. And thanks to their reliance on this charlatan, LW!news have recently punted what I think is a valuable report.

            • breakfastmtn@lemmy.ca
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              5 months ago

              Sorry, no mea culpa.

              If you think being an unrepentant liar is good for your cred, fill your boots, I guess.

              It should be noted that despite no non-partisan fact checkers are listed on MBFC’s site as raising concerns about the The Cradle’s credibility, Van Zandt has arbitrarily placed it in the “Factual Reporting: Mixed” and “Credibility: Medium” categories. The concerns he posits about The Cradle’s 'lack of transparency, poor sourcing," and one-sidedness clearly apply to the weird right-wing guy who makes these opaque decisions about journalistic value.

              ‘I don’t understand how it works so it’s stupid!’

              1. The Cradle is a rag that’s been banned by Wikipedia for publishing conspiracy theories and for (gasp!) poor sourcing.
              2. If you had read their methodology, you’d know that MBFC wasn’t being arbitrary as lack of transparency and the impact are clearly defined:

              A source is considered to lack transparency if it fails to provide an ‘About’ page or a clear description of its mission. Transparency is further compromised if the ownership of the source is not openly disclosed, including the identification of the parent company and key individuals involved. Additionally, the absence of information about major donors, funding sources, or general revenue generation methods contributes to this lack of transparency. It is essential for the source to at least disclose the country, state, or city of operation and the name of the person responsible (such as the editor). While providing a physical address is not mandatory, meeting some of these transparency criteria is important. Inadequate transparency typically results in the source’s factual reporting rating being reduced by one or two levels, depending on the extent of the shortfall.

              Credibility Levels:

              • High Credibility: A score of 6 or above.
              • Medium Credibility: A score between 3-5 points. Sources lacking an ‘About’ page or ownership information are automatically rated as Medium Credibility.
              • Low Credibility: A score of 0-2 points. Sources rated as Questionable, Conspiracy, or Pseudoscience are automatically classified as Low Credibility.

              This is from the report:

              The Cradle lacks transparency as they do not disclose ownership. The domain is registered in the United States.

              Who could’ve seen that rating coming?

              Methodical is the opposite of arbitrary. The reason it seems arbitrary to you is that you don’t understand it. As a bare minimum to be critical of MBFC you should understand how it works, understand their methodology, and probably have read their Wikipedia page. Bonus points for seeing what high quality research says about them (spoiler alert: it says you’re wrong). You’re demanding that people take very seriously your misinterpretations and assumptions about something you don’t understand. How is that a reasonable request?

  • Aurenkin@sh.itjust.works
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    6 months ago

    My personal view is to remove the bot. I don’t think we should be promoting one organisations particular views as an authority. My suggestion would be to replace it with a pinned post linking to useful resources for critical thinking and analysing news. Teaching to fish vs giving a fish kind of thing.

    If we are determined to have a bot like this as a community then I would strongly suggest at the very least removing the bias rating. The factuality is based on an objective measure of failed fact checks which you can click through to see. Although this still has problems, sometimes corrections or retractions by the publisher are taken note of and sometimes not, leaving the reader with potentially a false impression of the reliability of the source.

    For the bias rating, however, it is completely subjective and sometimes the claimed reasons for the rating actually contradict themselves or other 3rd party analysis. I made a thread on this in the support community but TLDR, see if you can tell the specific reason for the BBC’s bias rating of left-centre. I personally can’t. Is it because they posted a negative sounding headline about Trump once or is it biased story selection? What does biased story selection mean and how is it measured? This is troubling because in my view it casts doubt on the reliability of the whole system.

    I can’t see how this can help advance the goal (and it is a good goal) of being aware of source bias when in effect, we are simply adding another bias to contend with. I suspect it’s actually an intractable problem which is why I suggest linking to educational resources instead. In my home country critical analysis of news is a required course but it’s probably not the case everywhere and honestly I could probably use a refresher myself if some good sources exist for that.

    Thanks for those involved in the bot though for their work and for being open to feedback. I think the goal is a good one, I just don’t think this solution really helps but I’m sure others have different views.

    • jeffw@lemmy.worldOPM
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      6 months ago

      One issue with poor media literacy is that I don’t think people are going to go out of their way to improve their literacy on their own just from a pinned post. We could include a link in the bot’s comment to a resource like that though.

      Do you think that the bias rating would be improved by aggregating multiple factors checkers’ opinions into one score?

    • jeffw@lemmy.worldOPM
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      5 months ago

      I apologize if this thread was misunderstood. Perhaps I was not clear that this was meant for improvements, it is not a vote on removal. Should that vote ever happen, the post would be clear about that.

      All of my questions were only seeking to gain more information about people’s feelings. I apologize if it came off as a promise to enact anything in particular or an endorsement of any particular stance on the bot.

      • fine_sandy_bottom@lemmy.federate.cc
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        5 months ago

        Yes, you’ve been very clear from the start that you do not want to remove the bot. However, the feedback you’ve consistently received is that it provides no benefit, is misleading, reductive, and the best improvement you could make would be to remove it. You don’t seem willing or able to respond to that.

        • jeffw@lemmy.worldOPM
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          5 months ago

          Correct, I am unable to supersede admin decisions as a mod. I am here collecting feedback on improvements. Again, I am looking for feedback on improvements, as the decision to remove the bot is not in my control.

      • catloaf@lemm.ee
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        5 months ago

        The problem is with MBFC, and you have no control over them. Therefore, the only way you can improve the bot is to remove it entirely.

        • jeffw@lemmy.worldOPM
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          5 months ago

          Remove MBFC? Yes, that’s part of the discussion and the point of this post. The struggle seems to be over the API, but I’d love to have suggestions to bring to the rest of the team. As I have said multiple times, it is not my decision to remove the bot, I’m simply here for suggestions that the rest of the team would be open to.

            • jeffw@lemmy.worldOPM
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              5 months ago

              It’s a team decision and I am the newest mod on the team. The main developer of the bot is an admin, who ultimately would be the one to implement any changes.

              • catloaf@lemm.ee
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                5 months ago

                So it is in part your decision. I’m pretty sure the admins aren’t forcing you to have it here.

                • jeffw@lemmy.worldOPM
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                  5 months ago

                  During your next shift, you should do something that nobody on your team or your supervisor wants you to do. Lmk how that goes for you

  • tacosplease@lemmy.world
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    6 months ago

    Here’s the comment reply from when I first asked what was wrong with MBFC. Gotta say. I agree with that comment. I’m surprised more people haven’t posted similar examples here.

    https://lemmy.dbzer0.com/comment/12328918

    Edit: here is the text from the linked comment.

    I’m just gonna drop this here as an example:

    https://mediabiasfactcheck.com/the-jerusalem-report/

    https://mediabiasfactcheck.com/the-jerusalem-post/

    The Jerusalem Report (Owned by Jerusalem Post) and the Jerusalem Post

    This biased as shit publication is declared by MBFC as VEEEERY slightly center-right. They make almost no mention of the fact that they cherry pick aspects of the Israel war to highlight, provide only the most favorable context imaginable, yadda yadda. By no stretch of the imagination would these publications be considered unbiased as sources, yet according to MBFC they’re near perfect.

    • breakfastmtn@lemmy.ca
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      This biased as shit publication is declared by MBFC as VEEEERY slightly center-right. They make almost no mention of the fact that they cherry pick aspects of the Israel war to highlight

      You keep repeating this lie.

      From their report on the Jerusalem Post:

      Overall, we rate The Jerusalem Post Right-Center biased based on editorial positions that favor the right-leaning government. We also rate them Mostly Factual for reporting rather than High due to two failed fact checks.

      Until 1989, the Jerusalem Post’s political leaning was left-leaning as it supported the ruling Labor Party. After Conrad Black acquired the paper, its political position changed to right-leaning, when Black began hiring conservative journalists and editors. Eli Azur is the current owner of Jerusalem Post. According to Ynetnews, and a Haaretz article, “Benjamin Netanyahu, the Editor in Chief,” in 2017, Azur gave testimony regarding Prime Minister Benjamin Netanyahu’s pressure. Current Editor Yaakov Katz was the former senior policy advisor to Naftali Bennett, the former Prime Minister and head of the far-right political party, “New Right.”

      In review, The Jerusalem Post covers Israeli and regional news with strongly emotionally loaded language with right-leaning bias with articles such as this “Country’s founding Labor party survives near extinction” and “Netanyahu slams settler leader for insulting Trump.” . . . During the 2023 Israel-Hamas conflict, the majority of stories favored the Israeli government, such as this Netanyahu to Hezbollah: If you attack, we’ll turn Beirut into Gaza. In general, the Jerusalem Post holds right-leaning editorial biases and is usually factual in reporting.

      They literally mention their bias over and over. Center-right is consistent with how they’re rated everywhere. Allsides rates them center with the note that the community thinks they lean right. Wikipedia rates them as centre-right/conservative. Your “VEEEERY slightly” bit is pure fabrication. They specifically note that they’re a highly biased source on the conflict in Gaza.

  • catloaf@lemm.ee
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    6 months ago

    It has been helpful and we would like to keep it around in one form or another.

    Bull fucking shit. The majority of feedback has been negative. I can’t recall a single person arguing in its favor, but I can think of many, myself included, arguing against it. I hope you can find my report of one particular egregious example, because Lemmy doesn’t let me see a history of things I reported. I recall that MBFC rated a particular source poorly because they dared to use the word “genocide” to describe what’s going on in Gaza. Trusting one person, who clearly starts from an American point of view, and has a clearly biased view of world events, to be the arbiter of what is liberal or conservative, or factual or fictional, is actively harmful.

    No community, neither reddit nor Lemmy nor any other, has suffered for lack of such a bot. I strongly recommend removing it. Non-credible sources, misinformation, and propaganda are already prohibited under rule 8. If a particular source is so objectionable, it should be blacklisted entirely. And what is and is not acceptable should be determined in concert with the community, not unilaterally.

    Edit: And another thing! It’s obnoxious for bot comments to count toward the number of comments as shown in the post list. Nobody likes seeing it and thinking “I wonder what people are saying about this” and it’s just the damn bot again. But that’s really a shortcoming in Lemmy.

  • trevor@lemmy.blahaj.zone
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    6 months ago

    Remove it please. It’s an obtrusive advertisement for Ground News.

    It’s incredibly annoying to see comments: 1, only to click the post to see an ad. It makes me less inclined to interact with Lemmy at all. It’s the same kind of crap that ruined Reddit.

    • jeffw@lemmy.worldOPM
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      6 months ago

      We want to keep it in some form. Would you prefer not having the Ground News link?

      • qevlarr@lemmy.world
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        6 months ago

        We want to keep it in some form.

        There’s your problem.

        You’re not really looking for feedback if you’ve already made up your mind. Stop pretending to listen to the community if you’re ignoring the countless blocks and downvotes. That’s your feedback right there

        How about you remove the bot and then fix whatever problems you have without doubling down on the bot solution? If you want community feedback on mod overburden, I’m sure people will be willing to help with that. But stop forcing the bot.

  • kmartburrito@lemmy.world
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    6 months ago

    Holy moly, people seem to really be upset with this bot. I like it because it can call out when someone is doing something shady with their news sources when people like me (that don’t know news sources by heart) read a posting.

    We have a lot of repeat users in here that I personally feel (and I could be wrong) that have ulterior motives, like being a foreign actor spreading misinformation, trying to sew division, and lots of other foreign and domestic actors that are obsessed with one thing and throw the baby out with the bathwater (for example people obsessed with Gaza and Israel war just being nasty in general because they’re angry - I’m not saying that scenario is not wrong and fucked, but this bot can help illuminate patterns in their behavior which can help us regular people tag them accordingly as a single issue participant so they are more informed when engaging that person)

    My suggestion is to be very careful about crowd-sourcing the rating process. Nearly every post I go into this bot is super negative on its downvotes. Rather than just simply blocking the bot, people are retaliating against something they don’t agree with. You would likely see that translate to your crowd-sourcing rating also at best. At worst you would see bad actors focused on division and misinformation making a fuckery of it all.

    I’m not saying don’t include the community, but brainstorm with this potential pitfall in mind.

    I like this community, and want to see it continue to be as factually correct and represented fairly, and appreciate the mods and their ongoing challenges with the people that would seek to upset the apple cart at any opportunity.

    I think the bot adds value and applaud the honest effort to make improvements.

    • Maggoty@lemmy.world
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      6 months ago

      The down voting is for several reasons, Jeff laid it out well. The people who don’t like it’s ratings though have a larger worry that blocking it does not help. If MBFC, and thus the bot, are biased then the entire conversation is shifted around that bias. Blocking is useful if you find something an eyesore. It’s not useful in fighting misinformation.

  • stormesp@lemm.ee
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    5 months ago

    @[email protected] Why did you stop replying to posts here? Most people is telling you the bot is bullshit. You stopped commenting in this thread while being active elsewhere, are you going to take action or not?

  • steventhedev@lemmy.world
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    6 months ago

    I think the bot is incredibly useful. The criticism falls under a very specific group of users being very loud about their preferred source not ranking the way they expect.

    Linking additional sources will improve it. Wikipedia maintains an active list and has an incentive to do so. Personally, I’d like to see a transparent methodology applied to a source: number of articles retracted silently, corrections issued in last 30 days, etc.

    That having been said, I’d rather see efforts invested in other areas rather than inventing yet another “weighing” function for multiple ratings. Let us decide if mbfc is good enough or if we prefer ad fontes or Wikipedia or whoever. Give us two or three options and let us decide on our own.

  • Maggoty@lemmy.world
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    6 months ago

    Unfortunately the bot is fatally flawed as long as it’s just repeating MBFC information. I would be interested in a community program but I have the same end worry. What’s the risk that we create an echo chamber? It might be better than an echo chamber based on MBFC ratings but it’s still an issue worth worrying about.

    That said I’m down to try a community approach.

  • breakfastmtn@lemmy.ca
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    6 months ago

    This only applies to beautiful geniuses that include MBFC links in their posts, but the bot probably doesn’t need to include the MBFC entry for MBFC. It’s pretty useless and that could free up a little space. And, hey, that’s something people are pretending to care about, right?