For me, it may be that the toilet paper roll needs to have the open end away from the wall. I don’t want to reach under the roll to take a piece! That’s ludicrous!
That or my recent addiction to correcting people when they use “less” when they should use “fewer”
No ticket, no support.
Even if it is for batteries for your wireless keyboard and mouse. Ticket please.
I love telling whiny users who claim they’ve always had “this” problem that I cannot fix what I do not know is broken. If there’s no ticket, then nothing is broken, so quit your whining.
Don’t you just love when a user submits a ticket that’s “super urgent, this is preventing me from doing my job!” and when you ask how long it’s been happening: “Oh, about a month”
My personal favorite is the people that say it is a hair on fire emergency but then you can never get a hold of them to fix the problem.