Hi everyone, I am looking for an encrypted messaging service to start using and recommending to my friends and family, I really want to get this right the first time. At the moment I’m looking at using matrix I really like it’s bridges and federated nature, Although I’m not 100% sure about it’s ux.
What I want to ask is what messaging service do you use and do you have any regrets with it? What encrypted messaging service would you recommended?
Edit: I just had another question are any of the bridges in matrix end to end encrypted? If person A used matrix and person B used signal could person A use a bridge to talk to person B securely?
No bridges are not end 2 end encrypted. The best you can do is host the server and bridge in your own home and thus have the bridge “end” in a secure location.
If your friends and family are not very technical, then Matrix is probably a bad idea as it tends to be quite in your face about all sorts of technical issues especially with the encryption keys and so on. It works ok usually once everything is set up though.
XMPP is IMHO the better option as the mobile apps are easier to understand and the e2ee usually works out of the box and stays out of the way unless you specifically want to mess around with it. For a friends & family server I recommend setting up https://snikket.org/ or rent a server from them cheaply.
There are also good bridges for XMPP, but setting them up requires more understanding of self-hosting.
I second xmpp + omemo, and would caution that as far as I can remember matrix leaks significant metadata when syncing between instances/services.
As a personal decision I got away from signal (molly in fact) more than a year ago.
I’m also keep jami working with my family, particularly for things not requiring immediate response. It’s a different beast, since it’s p2p, but there’s no server associated to it, no matter if decentralized or not. It’s easy as well, just not as responsive, in particular if looking for immediate responses… I like and keep both, hoping jami improves.