An Apple fan who has spent “nearly 30 years as a loyal customer” says they’ve been “permanently” locked out of their Apple Account due to what might be the overzealous actions of Apple’s automated anti-fraud system. It’s left them locked out of “20 years of digital life,” and it all started with the seemingly straightforward purchase of an Apple gift card.

  • londos@lemmy.world
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    22 days ago

    Second Update 14 December 2025: No luck so far, and not looking good. Anyone got a good lawyer to send them a letter and/or help me sue them? paris AT paris.id.au

    • bonenode@piefed.social
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      22 days ago

      Even if they get back and correct all this, I hope the author learns a lesson and begins exporting his digital footprint to other services.

        • Rai@lemmy.dbzer0.com
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          22 days ago

          Uh … yeah, it’s his livelihood. He writes books on programming with Apple machines. Of course he’s still going to do the things he’s been doing his whole life.

          • witten@lemmy.world
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            22 days ago

            I dunno. If I had made my livelihood working in someone else’s walled garden for years and years, and they unceremoniously kicked me out one day with zero warning, I might begin to question things a little bit??

          • potustheplant@feddit.nl
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            22 days ago

            You don’t need to host your “digital life” with Apple for that. Nor do you need to host it in a single place either.