Verizon outage: Service restored after a 'software issue' — here’s everything we know and how to get the $20 credit
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The carrier has confirmed it was caused by a 'software issue'

It seems that the Northeast, specifically New York, New Jersey, and Pennsylvania, is a bit of a hotspot for Verizon’s network issues. Still, Boston, Washington DC, Florida, LA, and Phoenix are all on here as well.