So that’s “getting shittier” but not “enshittification”. The latter is explicitly a profit-motive driven phenomenon, coined by Cory Doctorow in 2023. Here’s the original post he made about it: https://doctorow.medium.com/tiktoks-enshittification-bb3f5df91979
I was going to disagree, but I realized you said “complacent” and not “guilty”. Yeah. He was certainly complacent as far as I know.