I imagine Microsoft has the same problem as Google, which is internally prioritizing flashy new things over maintaining useful old things. That’s why Google comes out with so many new things and kills so many old things.

If you want a raise/promotion/etc., you have a better shot at it by bragging about the new feature/service you launched than bragging about maintaining the relatively stable project that’s been running for years but could use some improvements.

It’s a really bad structure imo and I hate that Google and other companies prioritize like that :/